A: Check-in time is typically 4:00 PM, and check-out time is 11:00 AM. However, we understand that travel plans may vary, and we’ll do our best to accommodate early or late check-ins/outs whenever possible.

A: Some of our rental properties are pet-friendly, while others are not. Please check the individual property listing for details on whether pets are allowed or not.

A: Our rental properties come with several required amenities, including fully equipped kitchens, linens, towels, and other essentials. Many of our properties also offer amenities such as hot tubs, fireplaces, and outdoor grills. Check the individual property listing for specific details.

A: Smoking is not allowed in any of our rental properties. If smoking occurs on a property, a cleaning fee will be charged. If rules are not followed, you will lose 100% of your security/damage deposit.

A: Yes, there is typically a minimum stay requirement, which varies depending on the property and time of year. Please check the individual property listing for details.

A: Our cancellation policy varies depending on the property and time of year. Please check the individual property listing for details.

A: You can book a rental property through our website or by contacting us directly. We’ll be happy to assist you with the booking process and answer any questions you may have.

A: If you have any issues or concerns during your stay, please contact us immediately. We’ll do our best to resolve the issue as quickly as possible to ensure that you have a comfortable and enjoyable vacation.

A: Yes, the primary renter must be at least 24 years of age and be present during the entire stay.

A: If you require additional items, please let us know. We’ll do our best to accommodate your needs.

A: Yes, we require a deposit to reserve your rental property. There is a $500 fully refundable fee for each property.

A: You’ll receive detailed instructions on how to access the rental property about 5 days prior to your visit. This will include the access code and any other information you may need.

A: Yes, you’re welcome to have up to 5 guests visit you during your stay, starting from 10 am until 9 pm. After 9 pm, the number of guests in the house must not exceed the number reserved for.
.Additional guests without prior notification will result in additional fees.

A: Yes, both Port Isabel and Lake Granbury have quiet hours in place to ensure that all guests can enjoy a peaceful and comfortable stay. Quiet hours are from 10:00 PM to 8:00 AM weekdays and 11 pm to 8 am Friday, Saturday, and Sunday. Loud music or parties are not permitted at any time.

A: Please let us know immediately if you accidentally damage something in the rental property. We understand that accidents can happen, and we’ll work with you to resolve the issue as quickly and fairly as possible.